Privacy Policy

Privacy Policy / Website Privacy Notice

pursuant to Regulation (EU) 2016/679 (“GDPR”)

1. Data Controller

The data controller is R.E. Nova di Ruggero Calabria & C. S.n.c., with registered office at Corso Porta Mare, 133, VAT No. 01599830385, in connection with the activity carried out under Piazza Nova Guest House. For any privacy-related request, please contact: info@piazzanova.it. info@piazzanova.it.

2. Scope

This notice applies to the Piazza Nova Guest House website and to data collected through contact forms, availability requests, the internal booking system on the website, e-mail communications and website browsing. It does not apply to external websites that may be reached through hyperlinks on our website.

3. Data processed

Depending on your interaction with the website, we may process:

  • f irst name, surname, e-mail address, phone number;
  • booking-related data, such as stay dates, number of guests and special requests;
  • data necessary for invoicing or legal compliance;
  • technical browsing data, such as IP address, system logs, browser and device information.

4. Purposes

Your personal data are processed in order to:

  • respond to information or availability requests;
  • manage bookings and stays;
  • comply with contractual, tax, accounting and public security obligations;
  • ensure the proper operation and security of the website;
  • manage communications related to the requested service;
  • send promotional communications only where and as permitted by law.

5. Legal basis

Depending on the case, processing is based on:

  • the performance of pre-contractual and contractual measures;
  • compliance with legal obligations;
  • the controller’s legitimate interest in ensuring security, maintenance and proper website management;
  • the data subject’s consent, where required, for example for promotional purposes.

6. Provision of data

Providing personal data is necessary to respond to user requests, manage bookings and comply with obligations connected to the service. Failure to provide the requested data may prevent the Structure from responding, completing the booking or properly delivering the requested service.

7. Processing methods

Processing is carried out using electronic tools and, where necessary, paper-based records, in compliance with the principles of lawfulness, fairness, transparency, data minimisation and confidentiality. Appropriate technical and organisational measures are adopted to protect personal data against unauthorised access, loss or unlawful use.

8. Data recipients

Data may be disclosed only to persons authorised by the controller or to external parties involved in service management, including tax advisers, IT technicians, hosting providers and website technical support providers, strictly to the extent necessary for their respective activities.

9. International data transfers

If certain technological services involve transfers of data outside the EEA, such transfers will be carried out in compliance with applicable law and with the safeguards required by law.

10. Data retention

Data are retained for as long as necessary to achieve the purposes for which they were collected and thereafter for the period required by law or by applicable limitation periods.

11. Data subject rights

The data subject may request access to, rectification or erasure of personal data, restriction of processing, objection to processing and, where applicable, data portability. Where processing is based on consent, that consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before withdrawal.

12. Right to lodge a complaint

The data subject also has the right to lodge a complaint with the competent data protection authority, in accordance with applicable law.

13. Data breach

In the event of a personal data breach, the controller will promptly adopt the technical and organisational measures required by applicable law, including, where necessary, notification to the competent authority and communication to the data subjects.

14. Cookie policy

Information regarding the use of cookies and similar technologies is provided in a separate Cookie Policy, available on the website.

15. Updates

This notice may be updated at any time. The updated version will be published on the website with the date of the last update.